Privacy Policy
Your privacy is our priority - transparent data practices for transparent real estate
Effective Date: January 17, 2026 | Last Updated: January 17, 2026
Our Commitment to Your Privacy
At DOMORA.pro, we understand that your property journey involves sharing personal and sensitive information. As an independent real estate consultancy platform, we are committed to protecting your privacy with the same transparency we bring to our property dealings.
This Privacy Policy explains how we collect, use, store, and protect your personal data, and outlines your rights under applicable data protection laws in India.
✓ Our Promise: We will never sell your personal data to third parties. Your information is used solely to provide you with the best possible real estate consultancy experience.
📑 Quick Navigation
1Who We Are
DOMORA.pro is an independent real estate consultancy platform operating in India. We are the data controller responsible for your personal data collected through our platform.
2Information We Collect
We collect and process the following categories of personal data:
👤Identity Data
- •First name and last name
- •Username or similar identifier
- •Date of birth (if applicable)
- •Government-issued ID (for verification purposes)
📞Contact Data
- •Email address
- •Telephone/mobile numbers
- •Mailing address and billing address
- •Preferred contact methods
💳Financial Data
- •Payment information (processed securely by payment providers)
- •Transaction history for consultancy fees
- •Budget preferences for property searches
🏠Property & Transaction Data
- •Property preferences and search criteria
- •Properties viewed and favorited
- •Property inquiries and communications
- •Property listings (if you're a property owner)
💻Technical Data
- •IP address and location data
- •Browser type and version
- •Device type and operating system
- •Time zone settings and language preferences
- •Cookies and similar tracking technologies
📊Usage Data
- •Pages visited and time spent on platform
- •Search queries and filters applied
- •Links clicked and features used
- •Interaction patterns and user journey
💬Communication Data
- •Messages exchanged with consultants and support
- •Feedback and reviews
- •Marketing communication preferences
3How We Collect Your Data
We collect personal data through various methods:
📝Direct Interactions
When you register, submit inquiries, list properties, or communicate with us
🤖Automated Technologies
Through cookies, server logs, and analytics as you navigate our platform
🤝Third Parties
From analytics providers, payment processors, and authentication services
🔍Public Sources
Publicly available property records and databases (when applicable)
4How We Use Your Data
We use your personal data for the following purposes:
To provide consultancy services, connect you with properties and consultants, and facilitate transactions
To create and manage your account, verify your identity, and maintain your profile
To respond to inquiries, send property updates, provide customer support, and share important notices
To analyze usage patterns, improve features, and enhance user experience
To protect against fraudulent activities, ensure platform security, and verify listings
To comply with legal obligations, enforce terms of service, and resolve disputes
To send relevant property recommendations and platform updates (you can opt out anytime)
5Legal Basis for Processing
We process your personal data based on the following legal grounds:
📄 Contractual Necessity
Processing necessary to provide services you've requested or to enter into a contract with you
⚖️ Legal Obligation
Processing required to comply with Indian laws, RERA regulations, and other legal requirements
🤝 Legitimate Interest
Processing necessary for our legitimate business interests (fraud prevention, platform improvement) while respecting your privacy
✓ Consent
Processing based on your explicit consent (marketing communications, optional data collection)
6Data Sharing & Disclosure
🛡️ Our Commitment: We do NOT sell your personal data to third parties. We only share data when necessary for service delivery or legal compliance.
We may share your data with:
🤝 Real Estate Consultants & Agents
Verified professionals on our platform who need your contact information to provide consultancy services
🏢 Property Owners & Builders
When you express interest in their properties through inquiries
💳 Payment Processors
Secure third-party payment gateways for processing consultancy fees (they follow strict security standards)
🔧 Service Providers
Trusted vendors providing hosting, analytics, email services, and customer support tools
⚖️ Legal Authorities
When required by law, court order, or government request
🔄 Business Transfers
In the event of merger, acquisition, or asset sale (with privacy protections maintained)
📝 Note: All third parties we work with are contractually obligated to protect your data and use it only for specified purposes.
7Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:
🔒Encryption
- • SSL/TLS encryption for data in transit
- • Encrypted storage for sensitive data
- • Secure authentication protocols
👥Access Controls
- • Role-based access restrictions
- • Multi-factor authentication
- • Regular access reviews
🛡️Security Monitoring
- • 24/7 security monitoring
- • Intrusion detection systems
- • Regular security audits
📋Best Practices
- • Regular software updates
- • Employee security training
- • Incident response procedures
⚠️ Important: While we implement strong security measures, no method of transmission over the internet is 100% secure. Please use strong passwords and keep your login credentials confidential.
8Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
📅 Active Accounts
Data retained while your account is active and for a reasonable period after to facilitate reactivation
📊 Transaction Records
Financial and transaction data retained for 7 years as required by Indian tax and accounting laws
⚖️ Legal Requirements
Data retained longer if required by law, litigation, or regulatory investigations
📈 Analytics Data
Aggregated and anonymized usage data may be retained indefinitely for analytics
After the retention period, we securely delete or anonymize your personal data. You can request deletion at any time (subject to legal obligations).
9Your Privacy Rights
Under Indian data protection laws, you have the following rights regarding your personal data:
🔍 Right to Access
Request a copy of the personal data we hold about you
✏️ Right to Rectification
Request correction of inaccurate or incomplete data
🗑️ Right to Erasure
Request deletion of your personal data (subject to legal requirements)
🚫 Right to Object
Object to processing of your data for certain purposes
⏸️ Right to Restriction
Request restriction of processing in certain circumstances
📤 Right to Data Portability
Receive your data in a structured, machine-readable format
🔕 Right to Withdraw Consent
Withdraw consent for processing at any time
📢 Right to Lodge Complaint
File a complaint with data protection authorities
💡 Exercising Your Rights: To exercise any of these rights, please contact us at privacy@domora.pro. We will respond within 30 days of receiving your request.
10International Data Transfers
Your data is primarily stored and processed in India. If we transfer data internationally (e.g., for cloud services or third-party tools), we ensure:
- ✓Adequate protection measures are in place
- ✓Recipients comply with applicable data protection laws
- ✓Standard contractual clauses or other legal mechanisms are used
11Children's Privacy
DOMORA.pro is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
👨👩👧👦 Parent/Guardian Notice: If we become aware that we have collected data from a child without parental consent, we will delete it promptly.
12Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
13Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
privacy@domora.pro
For privacy-specific inquiries and data rights requests
support@domora.pro
For platform-related questions and support
+91 [Phone Number]
Monday - Friday, 9:00 AM - 6:00 PM IST
DOMORA.pro
India
www.domora.pro
⏱️ Response Time: We aim to respond to all privacy inquiries within 30 days. For urgent matters, please indicate "URGENT" in your subject line.
Your Trust, Our Responsibility
At DOMORA.pro, we believe that protecting your privacy is fundamental to building trust. We are committed to transparency in how we handle your data and to giving you control over your personal information.
By using DOMORA.pro, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described.